Technical Support
1. Manufacture
With our commitment to continuous improvement for stability and quality of our paper bags machines, Sunhope always chooses the highest possible standard of materials to guarantee the reliability, precision and durability of our products. We cooperate with suppliers from around the world to source only the best available parts and equipment to use on our machines.
In addition to our high material standards, we also have advanced manufacturing and testing equipment. Our efforts to maintain the standards set by our German counterparts have been firmly emphasized to our people. With 95% of our core products manufactured on site, we utilize strict quality control measures at all stages of manufacturing and assembly.
2. Assembly and Testing
In order to verify that our machines meet with our customer demands and satisfaction, each machine is commissioned on site to ensure that it performs to the expectations and specifications required. Once each machine has met the specified criteria, it will be disassembled, cleaned and treated with rust prevention before being crated and shipped to the customer.
3. Delivery and Installation.
Sunhope’s trained and skilled technical personnel will carry out the installation and training required in the operation of all Sunhope equipment to ensure successful and proper operation and maintenance of our machines. This will usually take between 7 to 20 days in our customer’s factory, and is dependent upon the equipment requested and local skills.
We have established technical support personnel in Europe and the Middle East with extensive knowledge of the production of paper bags in order to provide our customers with strong technical and after sales support.
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